Terms & Conditions
Play with clarity. Book with confidence.
Effective: 17 Nov 2025•Entity: TP Sports Arena•Version: 1.0
By booking, entering the premises, or using our services, you acknowledge that you have read and agree to these Terms in full. If you disagree, please do not use the facilities.
Acceptance and Scope
- •These Terms, together with our Refund & Cancellation Policy and Privacy Policy, form the full agreement for bookings and facility use at TP Sports Arena.
- •Bookings are permitted for individuals 18+; minors must be supervised by a responsible adult who accepts these Terms.
Bookings and Reservations
- •A booking is confirmed only after full payment and written confirmation (usually via WhatsApp).
- •Provide accurate name, phone, email (if requested), sport, date, and slot. We may request ID for verification.
- •Prices are in INR and may change for future bookings; confirmed paid bookings remain honored.
General Admission & Bookings
- •Right of Admission Reserved.
- •Non-refundable booking required; bookings are non-transferable.
- •The booking amount cannot be refunded or adjusted once the booking is confirmed.
- •No outside food or beverages are permitted in the facility.
Cancellation and Refunds
- •All cancellations follow the Refund & Cancellation Policy. Verbal cancellations are not accepted unless confirmed in writing via WhatsApp to +91 92703 78741.
Conduct and Facility Rules
- •Sports attire and non-marking footwear required; spiked studs are not allowed on the turf.
- •Prohibited: smoking, alcohol, drugs, weapons, abusive behavior, gambling, vandalism, or unauthorized commercial activity.
- •We may refuse entry or remove any person violating rules; no refund in such cases.
Conduct & Decorum
- •A policy of decency will be adopted at the management’s discretion; players must maintain decorum during their game.
- •Avoid abusive language, indecent behavior, or aggressive play; violations can lead to removal from the premises.
- •Guests must follow facility rules and regulations; management may deny entry for violations.
Use of Equipment and Facilities
- •Use equipment responsibly for its intended purpose; you are liable for damage beyond normal wear.
- •Keep personal belongings secure; the arena is not responsible for loss or theft.
Equipment & Damages
- •Only playing equipment is supplied; bring any additional supplies you require.
- •Once playing equipment is used, it is deemed to be returned in good condition; later-found damage will be charged extra.
- •Any damage caused to the facility will be charged additionally.
Health, Safety, and Assumption of Risk
- •You confirm you are fit to play and understand sports involve injury risks; you participate at your own risk.
- •In emergencies, you authorize us to seek medical help; related costs are your responsibility.
Liability & Risk
- •TP - The Sports Arena is not responsible for any theft or loss of personal belongings.
- •Parking is at your own risk; TP - The Sports Arena is not liable for any damages that may occur.
- •Any injuries sustained while using or being on the premises are at the user’s risk; management is not liable for any untoward incidence.
- •We are not responsible for items or belongings left in the facility, including parking premises or while playing.
- •Management is not liable for any untoward incidence.
Liability and Indemnification
- •To the maximum extent permitted by law, TP Sports Arena is not liable for injury, illness, or property damage unless caused by our gross negligence or willful misconduct.
- •No consequential or special damages; total liability is capped at the amount paid for the affected booking.
- •You agree to indemnify the arena against claims arising from your breach of these Terms or misuse of facilities.
Intellectual Property
- •All branding, marks, and content are owned by TP Sports Arena. No rights are granted beyond personal, non-commercial use of the facilities.
Privacy and Data Protection
- •Personal data handling follows our Privacy Policy. Keep your contact details accurate and up to date.
Photography, Videography, and CCTV
- •CCTV may operate for safety. We may capture photos/video for marketing; tell staff if you prefer not to be included.
- •Personal, non-commercial recording is allowed if it respects others’ privacy.
Surveillance
- •The facility is under video surveillance for safety and security purposes.
Force Majeure
- •We are not liable for delays or cancellations due to events beyond our control (e.g., severe weather, government orders, infrastructure failures).
Dispute Resolution and Governing Law
- •Parties should first attempt informal resolution, then mediation; disputes may proceed to arbitration in Goa if unresolved.
- •These Terms are governed by the laws of India; courts of Goa have jurisdiction subject to applicable consumer protections.
Contact
TP Sports Arena
Near Vaddem Beach, Behind Vaddem Lake, Vasco, Goa, India
WhatsApp / Phone: +91 92703 78741
Email: aroha.goa@gmail.com
Hours: 9:00 AM – 9:00 PM IST (Daily)
