How we handle your data.

Data Controller & Contact

• •TP Sports Arena is the data controller for booking and facility data.
• •Address: Near Vaddem Beach, Behind Vaddem Lake, Vasco, Goa, India.
• •WhatsApp / Phone: +91 92703 78741 · Email: aroha.goa@gmail.com

Information We Collect

• •Identity & Contact: name, phone, email (when provided), ID if required for verification.
• •Booking & Transaction: sport, date/time, participants, payment references, confirmations.
• •Communications: WhatsApp, calls, emails, consent records.
• •Technical: IP, device/browser info, access timestamps when you visit our site.
• •Visual & Audio: CCTV footage for security; marketing media with notice/consent.

Why We Process Data

• •To manage bookings, payments, confirmations, and reschedules.
• •To provide customer support and respond to inquiries or complaints.
• •To maintain safety and security of the venue (including CCTV).
• •To comply with legal, tax, and accounting obligations.
• •With consent, to send offers or updates; you can opt out anytime.

Sharing

• •Service providers: payment processors, communication platforms (e.g., WhatsApp), hosting and security partners.
• •Legal/regulatory authorities when required by law or to protect rights and safety.
• •Business transfers in case of mergers or acquisitions, with equivalent protections.
• •We do not sell your personal information.

Retention

• •Booking and transaction records: kept for required tax/accounting periods (typically 7 years).
• •CCTV: usually 30–90 days unless needed for an incident.
• •Marketing data: retained until you withdraw consent.
• •Customer service records: typically 2–3 years.

Security

• •HTTPS/TLS, access controls, periodic security reviews, and confidentiality obligations for staff and vendors.
• •No method is 100% secure; transmit data at your own risk.
• •If a data breach with risk occurs, we will notify you and relevant authorities where required.

Surveillance

• •The facility is under video surveillance for safety and security purposes.

Your Rights

• •Access, rectify, delete, object, withdraw consent, and request portability where applicable.
• •To exercise rights, contact us via WhatsApp at +91 92703 78741 or email aroha.goa@gmail.com.
• •You may opt out of marketing anytime; transactional messages may still be sent.

Cookies & Third-Party Links

• •Our site does not set first-party cookies; hosting providers may log basic technical data.
• •Links to WhatsApp, maps, payment gateways may use their own cookies—review their policies.

Changes & Governance

• •We may update this policy; material changes will be posted with a revised effective date.
• •Governing law: India; jurisdiction: Goa courts subject to applicable law.

Contact